Robotization and (outsourced) Financial Shared Services: Opportunities and challenges
In the last decade, finance transformations mainly concentrated on people and process changes: significant cost reductions through cheaper people located offshore delivering transactional services and added process improvements / standardization. Except for the required investment in expensive ERP platforms, there has been limited attention for new technologies to realize savings in the finance function. However, in the last year or two, finance leaders show a growing interest in Robotic Process Automation or in short: Robotics. It is what some see as the next step in the evolution of business process delivery: fewer people in favor of intuitive, machine-based learning technologies.
Signify (former Philips Lighting) is implementing Robotic Process Automation together with its outsourced financial service provider Infosys. The lecture at this VRC regional drink will focus on Signify’s journey while distilling opportunities and challenges when implementing Robotic Process Automation in an outsourced Financial Shared Services environment.
Speaker – Erik Goessens
After the split of Royal Philips, Erik Goessens has taken up the role as Head of Outsourced Finance Shared Services at Signify (former Philips Lighting). Erik has 14 years of professional experience in a diversity of global finance and IT roles and is currently located in Eindhoven, The Netherlands. In his current role, he is managing the Signify contract and relationship with Infosys for outsourced finance and procurement services. Infosys employs approximately 850 employees that provide services to Signify and works out of 5 delivery centers located in 4 different countries.
Venue – Signify
Signify is the world leader in lighting with recognized expertise in the development, manufacture and sale of innovative, energy-efficient lighting products, systems and services. Its purpose is to unlock the extraordinary potential of light for Brighter Lives and a Better World. Signify was formerly Philips Lighting, which became a stand-alone company following its spin-off from Royal Philips in 2016.