19 september 2018

Maastrichtse alumnivereniging AMCO weer actief

Sinds lange tijd is AMCO weer actief. AMCO is de alumnivereniging van de Nederlandstalige en internationale Executive Master of Finance and Control van de Universiteit van Maastricht. Henri Schurgers heeft samen met de Universiteit hier weer nieuw leven in geblazen.

Op vrijdag 5 oktober vindt in Maastricht een lezing plaats over Service Innovation and Design Thinking met aansluitend een netwerkborrel. Het programma is in Maastricht van 16.00 tot 19.00 uur. Deelnemers ontvangen één PE-punt. Er zijn geen kosten aan verbonden. Aanmelding gaat via s.galama@maastrichtuniversity.nl.

Service Innovation and Design Thinking
By: Dr. Dominik Mahr, Associate Professor Maastricht University

Services are becoming more and more important. Our economy is becoming increasingly service-oriented, leaving many organisations struggling to adapt. Research has shown that profit margins are higher for companies with a strong focus on service delivery (5% product centric businesses vs. 15% service centric businesses).

Providing a service, however, is not static. It means that you need to know the market, the customer, the company’s competencies and constantly evaluate the status of the service. You need to constantly improve your service and come up with innovations, in order to keep up with the demand of your customer and retain your competitive advantage.

Design thinking is a proven innovation success formula, enabling companies to innovate in a more user-centered way. With a focus on service design and innovation, Maastricht University / UMIO offers valuable insights into what is needed to develop enduring innovations that allow organisations to evolve in the 21st century and beyond. Zie ook de video op YouTube.

Zoek een RC